AGENDA

​Front-End Retail Track

*Instructors to be named shortly

This track should focus on the requirements for establishing and operating a compliant and successful dispensary:

• Licensing and Compliance: Navigating the application process, securing licenses, and understanding ongoing regulatory requirements. This includes state-mandated seed-to-sale reporting and inventory tracking systems (METRC).

• Location and Build-Out: Selecting a compliant location considering zoning laws (distance from schools, parks, etc.) and municipal regulations. Understanding the costs associated with leasing or buying property and the build-out process, which can range significantly ($350,000 to $3,500,000+).

• Dispensary Layout and Operations: Choosing an appropriate store layout model (e.g., Bank, Pharmacy, Mobile, Kiosk) based on workflow, customer experience goals, and state regulations. Developing Standard Operating Procedures (SOPs) for daily operations.

• Human Resources: The backbone of your organization, expertly managing hiring, onboarding, training, and payroll. This vital function enhances the experience for both employees and the business, ensuring both thrive together.

• Product Sourcing and Inventory Management: Establishing relationships with licensed suppliers, determining product mix (flower, concentrates, edibles, etc.), considering profit margins, and managing inventory to avoid expiration or compliance issues. Utilizing Point of Sale (POS) systems integrated with state tracking systems for accurate, real-time inventory management and record-keeping.

• IT Technology and Security: Implementing robust POS systems for sales, customer data management, and compliance reporting. Setting up required security measures like cameras and alarms.